Privacy Policy

Last updated: 19 September 2026

1. Who we are

Reliefs Law Chambers ("we", "us") is a legal chambers with offices in Port Harcourt, Nigeria and Aberdeen, United Kingdom. For privacy questions, email [email protected] or write to either address below.

We do not currently name a separate Data Protection Officer on this website. If that changes, we will update this policy.

2. Scope

This policy covers personal information we process when you:

• visit or use this website (including the language switcher and cookie banner);
• send an enquiry or consultation request via our forms or email;
• contact us by telephone or WhatsApp using the numbers we publish;
• use authorised client portal or staff login areas (if you have been given access).

When we act for a client under engagement terms, additional confidentiality and file-handling rules apply under those terms and professional duties. This website policy does not replace engagement letters.

3. Information we collect

Information you give us — for example name, email, phone number, organisation, matter details, and the content of messages you send through forms, email or WhatsApp.

Technical and usage data — limited data such as IP address, browser type, device information, pages viewed and approximate timing, which may be recorded in server or hosting logs when you use the site.

Account / portal data — if you are an authorised user, login credentials or tokens and activity needed to operate the portal or dashboards (stored in your browser and/or on our systems).

We do not intentionally collect special-category data through the public website. Please do not include unnecessary sensitive details in an initial enquiry.

4. How we use information

• to respond to enquiries and arrange consultations;
• to provide legal services and manage client matters after engagement;
• to run conflicts and identity checks where appropriate;
• to operate, secure and maintain this website and related systems;
• to communicate about your matter or administrative updates;
• to comply with professional, regulatory and legal obligations;
• to keep records required for professional practice.

We do not sell personal data.

5. Legal bases (where UK GDPR or similar rules apply)

Depending on the context, we may rely on:

• legitimate interests — operating our practice and website, responding to approaches, securing systems;
• contract — or steps before a contract, where you instruct us or request a specific service;
• legal obligation — where law or professional rules require retention or disclosure;
• consent — where we ask for it (for example certain cookie preferences), and you may withdraw it.

Nigerian data-protection rules may also apply to processing connected with our Nigeria office or Nigerian data subjects. We aim to handle personal data fairly and securely under applicable law.

6. Where information is processed

As a dual-jurisdiction chambers, information may be accessed or stored in Nigeria and/or the United Kingdom. Our website and related services may use hosting and infrastructure providers (including cloud platforms). Those providers process data on our instructions or as independent operators of their networks.

7. Sharing

We may share personal information with:

• service providers who host email, forms, databases, or the website;
• professional advisers or counsel involved in a matter (with appropriate safeguards);
• courts, regulators or authorities where required by law;
• translation or messaging platforms you choose to use (for example Google Translate or WhatsApp).

We do not sell mailing lists or enquiry data.

8. Retention

We keep personal data only as long as needed for the purposes above. Enquiry records that do not become client matters are typically kept for a shorter period. Client files follow professional retention practices (often measured in years after a matter ends). Exact periods depend on the type of record and applicable rules.

9. Security

We use reasonable technical and organisational measures to protect personal data. No online transmission or storage system is completely secure. Please use strong unique passwords for any portal access we provide and tell us promptly if you suspect unauthorised use.

10. Your rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal data, and to complain to a supervisory authority. To exercise rights, email [email protected]. We may need to verify your identity before responding.

11. Children

This website is aimed at adults seeking professional legal services. We do not knowingly market to children.

12. Cookies and similar technologies

See our Cookie Policy for what we store in your browser and how preferences work. We are careful not to overstate tools we do not currently run.

13. Changes

We may update this policy when our practices or systems change. The "Last updated" date will reflect material revisions.

14. Contact

No: 42 Old Aba Road, adjacent Shell I.A, Port Harcourt, Rivers State, Nigeria
190 Kincorth Circle, Aberdeen, Scotland, UK
Email: [email protected]
Phone / WhatsApp: +234 803 432 6004 (Nigeria) · +44 7862 869562 (UK)